End User Computing, Network Servers, Administration, Operations, Configuration Management, Help Desk, Network Security, Information Assurance, C&A, Information Security, Network Design, Disaster Recovery, and COOP
ACT-Corp provides our clients with customized Information Technology (IT) Services across the board to meet their specific and critical needs with the most affordable and secure solutions. We offer support from desktop to server to data center with our highly qualified technicians and engineers. Our team provides planning, installation, transition and rollout services for desktop and server solutions providing full engineering, installation and testing services. Our experience includes managing IP addresses and routing protocols, network trouble shooting, upgrading of network and server hardware and software, configuring printers, disaster recovery procedures for NIPR and SIPR network/domain server resources as well as maintaining community exchange servers to include backups, creation, maintenance, deletion of accounts, troubleshooting, and maintaining email connectivity and file server access for clients.
We provide responsive and quality service to network-level configuration control, network restoration, quality control and performance standards and status reporting. Our experience includes systems and software fielding to support the migration to Windows 8 to obtain the goal of achieving a common system architecture and platform at all facilities throughout the client's architecture. We have team members responsible for the installation, development, implementation and customization of hardware and software systems elements. We perform integrations, configurations and maintenance of software and hardware assets in a large multi-protocol environment to include setup, configuration and troubleshooting of Windows 7/8 workstations, Windows 2008/2012 servers/advanced servers, CISCO switches and routers, and various other types of peripheral equipment and software.
In addition, ACT-Corp provides highly qualified Cyber Security professionals to meet the Information Assurance (IA) needs of our customers. Our staff is composed of DoDI 8570.1 M certified personnel, many with Security+ certifications. We provide analytical expertise, IA testing capabilities and comprehensive document support for system Certification and Accreditation (C&A). The ACT-Corp IA team is conversant with current Federal Information Security Management Act (FISMA) 2012 requirements, Defense Information Systems Agency (DISA) standards and current Department of Defense (DoD) and Department of the Navy (DON) IA-related directives and instructions. We perform testing of IT systems using the current range of automated scanning tools, and produce the associated C&A documentation. We have experience with Enterprise Mission Assurance Support Service (eMASS), and are knowledgeable of the DoD Information Assurance Certification and Accreditation Process (DIACAP), Defense Information Assurance Risk Management Framework (DIARMF) and Platform Information Technology (PIT) Risk Approval (PRA) accreditation packages and processes.
Services we support include: