VALKYRIE MIGRATION STATUS

Latest Information:

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Last updated: 10/02/2021 17:00 EDT

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The migration has completed. Based on testing, please review these additional notes for Monday and see FAQs.

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NOTE:

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1. ACT computer users will notice a login prompt when launching Outlook. Select Cancel, and after verifying that mail is correct in the Valkyrie mailbox, see page 2 of the ACT Migration FAQ, removing the ACT email account. 

 

I have a Valkyrie computer, what do I need to do with my Outlook post migration?

Employees will need to remove the old ACT mail account from the Outlook client. To do so, follow the instructions here. Email is already configured under the Valkyrie Outlook client.

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2a. Drive mappings (If you’re remote): Connect to the Valkyrie VPN, open a command prompt (click Start – type cmd – hit enter key) and type gpupdate /force and hit the enter key. This will take a few minutes to run – ignore zone mapping failures (CMD gpupdate step needs to be done only once).

 

When the previous step completes, double-click the ACT-Drives-Migrated.cmd file located on your desktop. Once that completes, open your File Explorer (folder icon on taskbar) and verify your mapped file share drives. These steps replace File Cloud or any previous method of getting to share drives remotely, including the previous drive mapping script file that was provided at computer delivery.

 

2b. Drive Mappings (if you’re at a physical Valkyrie/ACT office): For the first time that you come to the Valkyrie/ACT office, restart your Valkyrie computer once it’s connected to the Valkyrie network. Sign back in – open your File Explorer (folder icon on taskbar) and verify your mapped file share drives.

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3. When emailing, do not allow Outlook to auto-complete email addresses, as this may be old, cached information which would cause issues getting the email delivered to the destination. 

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Update 10/01/2021 20:00 EDT 

 

The ACT migration has begun. ACT email and file shares are now offline.

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Initial Update: 09/28/2021 16:47 EDT

 

On Friday, October 1 beginning at 8PM EDT, the final migration of Atlantic CommTech systems will begin. The migration will continue throughout the weekend, though some services will be available while others will remain inaccessible. Please refer to ACT’s external web here for status updates throughout the weekend. Attached you will find an FAQ for all employees and an FAQ targeted to employees who work at the Walmer location.

 

What to expect

 

• Access to ACT email will be unavailable beginning on Friday, October 1 at 8PM EDT and most likely lasting until sometime Saturday, October 2.

 

• Access to network file shares and vPMO will be unavailable beginning on Friday, October 1 at 8PM EDT and most likely lasting until Monday morning, October 4.

 

• On Monday, October 4, the expectation is that all services will be restored.

 

• Once systems are restored, access will be obtained by using your Valkyrie credentials. Old ACT credentials will no longer be used.

 

 

Continue to check here if there are any questions during the weekend regarding the updated status. The  FAQ’s are linked to the right.